Terms of Service

1. Introduction

Welcome to Arlington Shelves. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

2. Use of Our Services

Our website and services are provided for your personal and commercial use, subject to these Terms. You agree not to misuse our services or help anyone else do so.

3. Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Purchases

All orders are subject to acceptance and availability. We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.

5. Shipping and Delivery

Shipping times and costs will vary based on location and product availability. We are not responsible for delays beyond our control, including but not limited to weather conditions, shipping carrier delays, or customs processing.

6. Returns and Refunds

Products may be returned within 30 days of delivery for a full refund, provided they are in their original condition and packaging. Custom orders are non-refundable unless defective.

7. SMS/Text Message Terms

By opting in to receive SMS text messages from Arlington Shelves, you agree to the following terms:

Program Description

Arlington Shelves offers an SMS notification service to keep you informed about your order status and to provide customer support. When you opt in during checkout, you consent to receive automated transactional text messages from Arlington Shelves regarding your order (including order confirmation, shipping updates, and delivery notifications) and customer service communications (including responses to your inquiries, issue resolution, and support follow-ups).

Message Frequency

Message frequency varies based on your order activity and customer service interactions. You will typically receive approximately 3-5 messages per order, plus any additional messages related to customer service inquiries you initiate. We will only send messages related to orders you have placed with us or in response to your customer service requests.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to any messages you receive from us or send to us. Please contact your wireless carrier for details about your messaging plan.

Opt-In Consent

By checking the SMS opt-in box during checkout and providing your mobile phone number, you expressly consent to receive automated transactional text messages from Arlington Shelves at the mobile number provided. Your consent to receive SMS messages is not a condition of any purchase. You may complete your purchase without opting in to SMS notifications.

How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may also text STOP to our messaging number. After you opt out, you will receive a single confirmation message, and you will no longer receive SMS messages from us unless you opt in again. Other standard opt-out keywords such as CANCEL, END, QUIT, and UNSUBSCRIBE are also supported.

How to Get Help

For help or more information about our SMS program, reply HELP to any message you receive from us, or contact us at sales@arlingtonshelves.com or call 1-888-488-9908. You can also visit our website at arlingtonshelves.com for support.

Supported Carriers

Our SMS service is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. We will not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for marketing purposes. For complete details on how we handle your information, please review our Privacy Policy, specifically Section 8 (SMS/Text Messaging Privacy).

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Arlington Shelves and is protected by United States and international copyright laws.

9. Limitation of Liability

Arlington Shelves shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms of Service, please contact us at: